3 min read
Siri AI is live. What does that mean for your business?
Written by Veronica van Gogh, Founder of Kismet
SEPTEMBER 2026
Someone is visiting a new city and asks Siri, “Where’s a great coffee shop near me where I can sit and work for a couple of hours?”
Someone else asks, “I’ve been feeling pretty depressed lately, and I’m thinking about seeing a therapist or trying EMDR. Can you find EMDR therapists near me?”
These are the kinds of questions Apple’s new Siri AI is built to handle. It began rolling out in beta on September 14, 2026. Siri can gather current information from the web, draw on a person’s messages or emails when relevant, and keep a conversation going through follow-up questions. Apple’s announcement gives the coffee shop example itself.
This is a big change for how people may find businesses.
We used to search. Now we can ask.
Think about how you used to look for a business on Google. You’d type a few keywords, scan a list of links, open several websites, and piece together the answer yourself.
That familiar process is changing. People can describe their situation to an AI assistant and ask it to help sort through the options. They can then narrow the answer as they go:
“Which of those places is open on Sundays?”
“Do any offer appointments online?”
“Which one would be good for someone who’s never done this before?”
A business might enter that conversation halfway through, after the person has already explained what matters to them. The business never sees that earlier exchange. Its public information still needs to help Siri understand whether it belongs in the answer.
Your website has to explain more than what you sell
The useful details about your business should be easy to find and easy to understand.
What do you do? Who is it for? Where do you work? What happens when someone gets in touch? What makes your approach a good fit for a particular need?
Clear answers help people decide whether to contact you. They also give AI systems better information to work with when someone asks for a recommendation.
This is why the work I do at Kismet matters right now. I help businesses explain what they offer in language their customers actually use, then look at how clearly that information comes through when someone asks an AI system for help. Siri is now another place to test.
Search is becoming part of the conversation
Apple has also placed Siri AI inside Spotlight on Mac and iPad and made it available while people are looking at content on their screens. Someone may ask for help while reading an email, viewing a photo, or making plans. They don’t have to stop what they’re doing and open a search page.
That’s the larger shift: people don’t just search by entering keywords. They explain what they need.